Pick up, around the clock.
Answer calls during busy hours, evenings, and weekends through your existing phone forwarding setup.
Ethereal Essence / Our productssonaYOUR AI RECEPTIONISTEvery caller heard.
Every caller heard.
Every opportunity
welcomed.
A friendly AI receptionist that answers calls, understands what people need, and takes care of the next step. All day. All night.
YOUR BUSINESS, ALWAYS WELCOMINGWhen you clock off,
When you clock off,
Sona picks up.
24/7 call handling
HEAR THE POSSIBILITIESA conversation.
A conversation.
Not a phone menu.
Choose a business and explore a sample call. Real conversations start with understanding what someone needs.
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SAMPLE CALLSona at Willow SpaA Saturday massage appointment
SONA
Hi, you’ve reached Willow Spa. I’m Sona, your AI receptionist. How can I help today?
CALLER
I’d love to book a massage on Saturday afternoon.
SONA
Of course. Would you prefer a 60-minute or a 90-minute session?
CALLER
60 minutes would be lovely. Around two, if possible.
SONA
There’s a 2:30 appointment in our sample calendar. Shall we use that for this walkthrough?
Illustrative browser voice preview
Example outcome: service and time selected. A live booking requires a connected calendar and caller details.
FROM HELLO TO HANDLEDAn extra pair of hands.
An extra pair of hands.
At the end of the line.
Understand the ask.
Recognise why someone is calling, answer approved questions, and gather the details your team needs.
Make room in the diary.
Check availability and confirm appointments through a connected booking system, using your scheduling rules.
Turn interest into opportunity.
Qualify new enquiries, collect caller details, and give your team context for a useful follow-up.
Keep the work moving.
Send information and update connected tools through the workflows agreed for your business.
Know when to hand over.
Transfer calls or take messages when someone needs your team. You decide the boundaries and escalation rules.
A THOUGHTFUL STARTYour business.
Your business.
Your way of saying hello.
Tell us how you work.
Share your services, FAQs, opening hours, and what a great caller experience looks like.
Make the connections.
We scope your phone setup, supported tools, booking rules, and human handoff.
Meet your receptionist.
Review example calls together, refine the details, and agree your launch setup.
A FEW GOOD QUESTIONS
Curious? Good.
Can I keep my existing phone number?
Yes. Sona can receive calls forwarded from a mobile, landline, or VoIP number. Forwarding availability, carrier charges, and setup depend on your phone provider. We confirm the route during onboarding.
Does Sona answer after hours and on weekends?
Sona is designed for round-the-clock call handling. You choose when calls reach Sona: all day, after hours, or when your team is busy. Availability also depends on your phone, hosting, and connected services.
Can Sona book into my calendar?
Sona can book in real time when a supported calendar or booking system is connected. We confirm compatibility and your scheduling rules before activation. If a booking cannot be confirmed, Sona can take a request for your team to follow up.
Will callers know they are speaking with AI?
Sona is an AI receptionist. We design the greeting to make that clear while keeping the conversation friendly and natural. A human-sounding voice should never require pretending to be a person.
What happens when a caller needs a person?
You define when Sona should transfer a call, take a message, or request a callback. Your forwarding setup, team availability, and escalation rules determine which handoff is available.
Can I use Sona in a medical practice?
Sona can support appointment and administrative enquiries. It does not diagnose, recommend treatment, or replace an emergency service. We assess your data-handling needs and approved workflows before deployment; no regulatory certification is implied.
Is the demo the actual Sona voice?
This website contains a scripted sample with optional browser-generated speech. It illustrates a conversation flow, not the live Sona voice engine. A tailored demonstration is available on request.
How do you handle local AI and integrations?
Sona is designed to support locally hosted language models. Telephony, speech processing, calendars, and messaging may involve other systems. We map the complete data flow and confirm the deployment arrangement with you.
YOUR NEXT CHAPTERYour next great hire
Start a conversationYour next great hire
starts with hello.
Tell us about your business. Let’s see what a little more human AI could do for you.